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Read real reviews from actual LifeLock customers. Search reviews based upon stars and/or plan. Learn why millions of people count on LifeLock to help protect their identity. Enroll with LifeLock, a leader in identity theft protection services, and save now!

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*Showing the most recent 10 reviews

  • Customer Service

    I have contacted Lifelock on a regular basis and found service to sometimes be ok and sometimes not at all what I expected. Agents are not sharp and it shouldn't be days and days for alerts to go out. I will not renew. Read more »

    By C.G., on 2017-07-06T16:37:14.193Z

  • I rellay don't know what you're doing!

    I appreciate the fact that every so often you send me an email stating there has been no fraudulent activity on my account. But, I do not know if you're actually doing anything or not. I have never had any fraudulent activity. I will say that I thought I was gong to receive a copy of my credit report annually but I guess that was incorrect. Read more »

    By Flo, on 2016-05-17T04:49:23.496Z

  • did not call me back

    I was called told i had someone using my account to check my credit status. Life lock said they would call back and never did so where was the help? Read more »

    By sandra, on 2016-05-13T02:44:05.041Z

  • QjjxmJXdgpuIOlD

    QghxFy upfbjcuczarb, [url=]vfhynnvwkfan[/url], [link=]bablwdckpiaf[/link], Read more »

    By ymnwzys, on 2016-05-03T07:59:12.575Z

  • Hello, hello, anyone there?

    It may be a good system, it may not. I've been a member almost for many years, and the only thing I ever hear from this company is that some sexual deviant may have moved into my zip code. Since, so far as I know, my identity has never been stolen not hearing from LifeLock may be a good thing, but on the other hand I truly have no idea if I'm getting more than $300 worth of service. I find myself part of a class action lawsuit against a company to whom I send lots of money and I have yet to hear a single word about that from the company. Gives me pause. Read more »

    By Mike, on 2016-03-23T12:23:03.527Z

  • unhappy

    I found a delinquent report of the 3 credit bureaus on my credit report from you. There was incorrect information there and I spent over one month getting taken off. No thanks to you! You didn't not it, you didn't give me any help. Your people (?) said I just need to call the credit bureaus. Thanks for nothing! Read more »

    By carol, on 2016-03-12T14:39:27.423Z

  • Not notified

    I recently had one of my cards compromised and I was notified by LifeLock. I was notified by my CC company Read more »

    By Michelle, on 2016-03-04T18:58:35.927Z

  • 5 star

    Great Read more »

    By Sondra, on 2016-03-02T02:05:52.463Z

  • Lifelock Plus and your Bank

    Lifelock Plus doesn't do much good if it doesn't monitor your Bank account. For some reason the Lifelock Plus does not work with my Credit Union. My Checking account was breached to the tune of $3300.00 around Christmas time. There were 31 charges(in Italy mind you) to my Checking Account within a 24-36 hour span and my neither my Credit Union or Lifelock picked up on it. I eventually recovered my money through the Credit Union but it was still a pain in the you know what. Your Lifelock Plus is kind of worthless if it doesn't work with your Credit Union or Bank!! Read more »

    By Jeffrey, on 2016-02-12T16:15:09.419Z

  • Compromize NOT reported by LL !

    my Master Card and my wifes MC was compromised and you did not report it to me. You will see I made a change on my information yesterday. I do not ubderstand why I had to hear about this from MasterCard and not at all by LifeLock. Read more »

    By Thomas, on 2016-01-26T14:17:37.422Z

No one can prevent all identity theft.

1-If your LifeLock plan includes credit reports, scores, and/or credit monitoring features (“Credit Features”), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful LifeLock plan enrollment.

† LifeLock does not monitor all transactions at all businesses.

‡‡ Phone alerts made during normal local business hours.

‡ Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at:

◦Important Pricing & Subscription Details:

◦ LifeLock Junior™ membership is available only as an added membership to an adult LifeLock plan.

◦ By subscribing, you are purchasing a recurring membership that begins when your purchase is completed and will automatically renew after your first paid term.

◦ The price quoted today may include an introductory offer. Depending on your selection, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here. The price is subject to change, but we will always notify you in advance. This offer not combinable with other offers.

◦ The credit reports, scores, and credit monitoring features may require an additional verification process and credit services will be withheld until such process is complete.

◦ You can cancel your membership at any time here, or by contacting Member Services at: 844-488-4540. If you are an annual member and request a refund within 60-days after being billed, you are entitled to a complete refund. Otherwise, you are eligible for a pro-rated refund on any unused months through the end of your term. For more details, please visit the LifeLock Refund Policy.

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